Are we allowed to speak?
Our site is comprised of two zones: a silent zone where you can relax in quietness and peace, and a zone where you can whisper softly to the rhythm of the flowing river.
In which areas is the facemask mandatory?
Wearing a facemask is mandatory in all the indoors buildings, excepting the saunas and steam bath. It is also mandatory during the massage. When outdoors, such as getting from one station to another or enjoying the spas, you may take it off.
What must I bring to spend a day at the spa?
You must bring your facemask, your swimsuit, your fliflops or any other kind of sandals and a water bottle. Fliflops are mandatory for hygiene and security reasons. In case you forget to bring yours, you may buy some at the frontdesk for $10 + taxes.
If you have a massage, a bathrobe is included for the day. Towels are also included. If you enjoy only the thermal experience, you may rent a bathrobe for $7 + taxes.
Are reservations required to access the thermal experience?
Yes. Our maximum on site capacity is reduced, places are limited. You may book your spa access up to 14 days in advance on our website.
If I have a massage appointment, do I need to make a reservation for the spa access?
No, with a massage appointment, your spa access is guaranteed. You may arrive anytime to enjoy the spa access.
If I have a gift card, do I have to make a reservation?
Yes, in order to guarantee your places, reservations are required. A credit card is mandatory for any reservation, but no charge will be taken on it. You can pay with your gift card upon arrival at the spa.